Frequently Asked Questions
Everything you need to know about our sustainable fashion and delivery services.
What materials are used in Alternative Batteries apparel?
We prioritize eco-conscious production, using 100% organic cotton, recycled polyester, and low-impact dyes to ensure our fashion is as sustainable as it is stylish.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the domestic region. International shipping can take between 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund may incur a small restocking fee.
How do I know which size to order?
Each product page features a detailed size guide with measurements. If you are between sizes, we recommend sizing up for a relaxed fit or sizing down for a more tailored look.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
How can I track my shipment?
Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website so you can monitor your package's progress in real-time.